Sign Up and Verify Your Email

Overview

Your Shiplete account belongs to you. Signing up does not create a Company or give access to any shipment: after you sign in you either create a Company or accept an invitation from one.

What you'll learn

• Where to start creating your account
• What to enter on the Create your account page
• How to confirm your email with the six-digit code
• What you see the first time you sign in

Before you begin

• An email address you can open now to read the code

Step-by-step guide

1. 1Open the sign-up page

   Go to shiplete.com and select Get Started. If you are on the sign-in page, select Create account instead.

   

2. 2Enter your name

   On Create your account, enter your First name and Surname.

   

3. 3Enter your email address

   Enter an Email address you can open now — your confirmation code is sent there.

   

4. 4Choose and confirm a password

   Choose a Password of 12 to 128 characters and type it again in Confirm password. You can also select Generate password and Copy it somewhere safe.

   

5. 5Create your account

   Creating an account means you agree to the Terms of Service and the Privacy Policy. Select Create account.

   

6. 6Find the code in your email

   Shiplete emails you a six-digit code with the subject Your Shiplete code. The code works for 15 minutes. Shiplete never asks for this code by phone or chat.

   

7. 7Enter the code and verify

   Type the code into Six-digit email code and select Verify and continue. If the email has not arrived, check your spam folder, or select Resend code when the timer allows.

   

8. 8Use the link in the email instead

   You can open the confirmation link in the email instead of entering the code. Opening the link does not confirm your email: select Confirm email on the page. If you open it in the same browser you used to sign up, that click confirms your email; in another browser or device, you must also set a password. The link stops working when the 15-minute code window ends or after six wrong codes. Emails notifying you of a sign-up attempt for an existing account do not contain a confirmation link.

   

9. 9Sign in

   You see Email verified — please sign in. Enter your Email and Password and select Sign in.

   

10. 10Your first screen

    Your Shipments page is empty for now. Select Create Company to start your own shipments, or — if a colleague invited you — accept their invitation instead. Getting started guide opens in-app help.

    

Common issues

The code email has not arrived.

Check your spam or junk folder. After the timer on the verification step ends, select Resend code.

The code does not work.

Codes expire after 15 minutes. Request a new code with Resend code and use the newest email.

My password is not accepted.

Use 12 to 128 characters and make sure Confirm password matches exactly. Generate password creates one that fits.

I see no shipments after signing in.

That is expected for a new account. Create a Company, or accept an invitation from a colleague to see their shipments.

Choose what to do next